Orders can be placed year-round, 365 days a year.
(Excluding scheduled maintenance periods)
Shipping and Help Desk support are available during business hours in Japan:
Monday to Friday (excluding Japanese national holidays).
Help Desk Response Times
Inquiries submitted through the contact form will be answered on the next business day or later.
We strive to respond as quickly as possible; however, depending on the nature of your inquiry,
it may take additional time for us to provide a complete response.