The tracking information hasn’t updated, so I can’t check my package. What should I do?

Articles in this section

• Do I need to pay customs duties? How do I pay them? Does AniMeEon handle customs clearance for me?
• The tracking information hasn’t updated, so I can’t check my package. What should I do?
• Can I change the delivery address or recipient name after placing an order?
• When registering my address, the country I want to ship to is not listed. Does that mean AniMeEon cannot ship there?
• Customs has requested a copy of my shipping label and invoice. What should I do?
• Is it possible to purchase and ship prohibited items using a different shipping method?
• Why hasn’t my package arrived after it was shipped from AniMeEon?
• How long does it usually take to receive my order?
• Since I’m in Japan, can I pick up my package directly from the AniMeEon warehouse?
• Can I have items purchased on AniMeEon shipped to an address in Japan?