✈️International Shipping, Delivery Time & Restrictions
- Do I need to pay customs duties? How do I pay them? Does AniMeEon handle customs clearance for me?
- The tracking information hasn’t updated, so I can’t check my package. What should I do?
- Can I change the delivery address or recipient name after placing an order?
- When registering my address, the country I want to ship to is not listed. Does that mean AniMeEon cannot ship there?
- Customs has requested a copy of my shipping label and invoice. What should I do?
- Is it possible to purchase and ship prohibited items using a different shipping method?
- Why hasn’t my package arrived after it was shipped from AniMeEon?
- How long does it usually take to receive my order?
- Since I’m in Japan, can I pick up my package directly from the AniMeEon warehouse?
- Can I have items purchased on AniMeEon shipped to an address in Japan?
- Can I specify the shipping date for my international package?
- Can I enter the delivery address and recipient name in Kanji (Chinese characters)?
- Why are items like lighters and nail polish classified as prohibited?
- Can I purchase frozen products?
- Can I change the delivery address for my package?
- Are there any items I cannot order through AniMeEon?