AniMeEon Help Desk FAQ Support, Cancellations & Policies Can I cancel an order placed on AniMeEon? September 21, 2025 07:35 Updated No. Cancellations are not accepted after an order has been placed.For details, please refer to our Important Notices:Important Notices Articles in this section My package seems to be held at customs in my country. What should I do? I couldn’t receive my package, the storage period expired, and it was returned. What happens now? What happens if the item I received is damaged? Can I check whether the item I want to buy is a prohibited item? What should I do if an item I purchased on AniMeEon is a prohibited item? Why can’t I add certain items to my cart? What happens if some of the items I ordered are out of stock? What happens if my purchased item does not arrive at the AniMeEon warehouse? I received a notice saying “Payment could not be completed.” How should I proceed? Why can’t I complete my payment with PayPal?