Log in to your AniMeEon account, head to My Account, and select FAQ & Contact Support. Reach out to us with your tracking number, order number, and a photo of the item received so our team can get this resolved for you right away!
I received my package, but it contains the wrong item. What should I do?
Articles in this section
- My package seems to be held at customs in my country. What should I do?
- I couldn’t receive my package, the storage period expired, and it was returned. What happens now?
- I received my package, but it contains the wrong item. What should I do?
- I received a notice saying “Payment could not be completed.” How should I proceed?
- Why can’t I complete my payment with PayPal?
- Why can’t I complete my payment with a credit card?
- How can I close (cancel) my AniMeEon account?
- Can I cancel an order placed on AniMeEon?