Mutual Topics

• My package seems to be held at customs in my country. What should I do?
• I couldn’t receive my package, the storage period expired, and it was returned. What happens now?
• I received my package, but it contains the wrong item. What should I do?
• I received a notice saying “Payment could not be completed.” How should I proceed?
• Why can’t I complete my payment with PayPal?
• Why can’t I complete my payment with a credit card?
• How can I close (cancel) my AniMeEon account?
• Can I cancel an order placed on AniMeEon?